We provide the full support to charter operations, Group & MICE clients on the following domains: Accommodation Selection of accommodation of all categories (from low-budget-self-catering units to exclusive De Lux hotels, as well as villas and special type accommodation) at most competitive conditions. One of the greatest “Bed Bank” in Kenya (contracting thousands of rooms all over the destinations of our network).
Our Services
In the contracts between Emarti and our customers the following are the basic features: Competitive prices Allocation with short releases Strong Early Booking discounts and benefits, aiming to stimulate sales before the season`s start. Privileged children’s policy. Secured room availability during high season without any risk for our partners Yield management Maximization of the load factors of our principals. Promotional rooms with special conditions for certain arrivals that additional support is required. Seasonality that meets the needs of the origin market of the tour operator. Substantial “Added Value” included in the contracted rate.
Contracting / Product Long experience and Know-How in this field. Tailor made solutions to cover any kind of operation (charter chains, FIT packages, special groups, conferences). Benefitting from the major traffic and volume of clients, strong negotiation power and high performances in purchasing beds at the best rates, even lower than the international groups.
Reservations: Our Reservation Dept. consists of a skilled team, having knowledge of the product and the needs of every client. The latest version of our reservation software, ABS (Automatic Booking System), allows our software to “handshake” with any reservation software our partners are using. 24 hours a day, all year round individual bookings can be made online through our B2B system.
Personal approach; every organization has a specific reference person within the Reservation team and the Reservation Call centre is available 24/24 365/365 to reply to any queries or special requests.
Last Minute & Yield Support Weekly special offers in accommodations of all classes. Being in contact with our charter operating partners and having up to date information about the available seats, we produce specific offers assisting them to fulfill committed charter seats.
Transfers: Our company is one of the strongest providers of transfers in both Kenya and Tanzania,.
Our fleet which is used for airport transfers and excursions, as well as group handling consists of luxury owned and leased busses as well as mini-busses and limos driven by experienced and in tourism educated drivers. They are all in compliance with the latest quality and safety standards, equipped by the latest audio visual equipment and have unlimited insurance cover for all passengers.
Groups & Incentives Within our company: There is an incorporated independent Department, specialized in the organization of leisure groups and MICE. Our team consists of multilingual and dynamic professionals, having an extensive experience and knowledge of all aspects of tourism and an in-depth understanding of the destination of Kenya and Tanzania, its local facilities and services on offer. They are dedicated to cater any requirement with the most flexibility for any custom designed package regardless the size of the group (from small special interest groups to extended congresses) in order to meet any group specification and budget restriction. We emphasize on creativity, cost-efficiency and excellence in designing, planning and implementing outstanding group travel, corporate meetings, incentives and special events.
Throughout the years we have built up a vast network of reliable local suppliers and associates with whom we have strong strategic partnerships: we work closely with more than 1.000 hotels, all types of dining venues, activity providers, venues, licensed guides etc… all over Kenya and Tanzania.
Our areas of service range from but are not limited to: Special interest group tours (history, culinary, agricultural, sports, painting, spa, wellness, single holidays, religious & spiritual, nature, walking, hiking, golf etc…) Corporate meetings & incentives Conferences (including audiovisual & technical equipment sourcing, banqueting, venue decor etc..) Event management Team building activities Product launches & presentations Cocktails Gala dinners Themed events
Our client base includes Government and NGOs, top companies in the sectors of pharmaceutics, banking, telecommunications, insurance, and incentive houses.
The guarantee of our success is attributed to our creativity, consistent professionalism, the high standard of our service, tailor made products, attention to detail and the final touch that makes each program a unique experience for the participants.
Car rental / Fly & drive In co – operation with reliable local and international car rental organizations: We offer most competitive rates for car rental (pre – booked as well as locally reserved).
Special “fly & drive” packages are set up, including car rental and accommodation in selected locations all over the Kenya and Tanzania.
Excursions: A full excursion program set – up in all major languages, consisting of excursions for all interests, adjusted to the features of every market. Excursions, boat trips and daily cruises are guided by skilled and experienced guides and aim to cover every aspect of interest in each region.
Apart from the “classical” excursions based on history and natural beauty of the country, Emarti offers its clients the opportunity to discover the samples of the ethnic and tradition inheritance of Kenya and Tanzania, through completely tailor made products.
